The EU Digital Services Act: A Comprehensive Legal Analysis


The European Union’s Digital Services Act (DSA)/Regulation (EU) 2022/2065 is a landmark piece of legislation that aims to regulate digital services, particularly online platforms, to create a safer and more open digital space. Adopted as part of the European Digital Strategy, the DSA is designed to update the legal framework initially established by the eCommerce Directive of 2000. It was adopted by the European Parliament and the Council of the European Union in July 2022 and will come into force in January 2024. This article provides an in-depth analysis of the DSA, exploring its scope, obligations, liabilities, and its implications for both service providers and users.

Table of Contents

  1. Scope and Applicability
  2. Obligations for Digital Service Providers
  3. User Rights and Protections
  4. Liability and Enforcement
  5. Implications for Cyprus
  6. Conclusion

1. Scope and Applicability

The DSA covers a wide range of areas, including:

  • Transparency and accountability: The DSA requires online platforms to be more transparent about how they operate, including how they collect and use data, how they moderate content, and how they target advertising. Platforms will also be required to have clear and easily understandable terms of service.
  • Illegal content: The DSA sets out clear rules on how online platforms should deal with illegal content, such as hate speech, child sexual abuse content, and terrorist content. Platforms will be required to remove illegal content promptly and to take proactive measures to prevent it from being uploaded in the first place.
  • Disinformation: The DSA also addresses the issue of disinformation, requiring platforms to take measures to prevent the spread of false or misleading information. This includes measures to label sponsored content and to give users more control over the content they see.
  • User rights: The DSA strengthens the rights of users in a number of ways, including the right to have their data erased, the right to be informed about how their data is being used, and the right to challenge decisions made by platforms.

Who is Affected?

  • Online Intermediaries: Includes mere conduits, caching services, and hosting services.
  • Online Platforms: Social media platforms, online marketplaces, and other types of platforms that facilitate transactions or interactions between users.
  • Very Large Online Platforms (VLOPs): Platforms with more than 45 million monthly active users in the EU.

Geographic Scope

The DSA applies to any service provider that offers services in the European Economic Area (EEA), regardless of where the provider is established.


Certain services, such as non-economic services, peer-to-peer services, and services provided by the public sector, are exempt from the DSA.

2. Obligations for Digital Service Providers

The DSA imposes a number of obligations and liabilities on online platforms, depending on their size and the nature of their activities. These obligations include:

General Obligations

  • Transparency: Platforms must be transparent about their algorithms, how they collect and use data, and how they moderate content.
  • Accountability: Platforms must take steps to remove illegal content and to prevent it from being uploaded in the first place.
  • Cooperation: Platforms must cooperate with law enforcement authorities and with users who have been harmed by illegal content.
  • Redress: Platforms must provide users with effective remedies if their rights have been violated.

Specific Obligations for Online Platforms

  • Notice and Action Mechanism: Platforms must establish mechanisms for users to report illegal content.
  • KYC Requirements: Know Your Customer (KYC) checks for traders using online marketplaces.

Obligations for VLOPs

  • Risk Assessment: Conduct annual assessments of systemic risks.
  • Data Access: Provide access to data for research purposes.

The DSA also introduces a number of new liabilities for online platforms. For example, platforms will be liable for illegal content that they fail to remove promptly. Platforms will also be liable for the misuse of their services by third parties, such as when their platforms are used to spread disinformation.

3. User Rights and Protections

  • Transparency: Users have the right to know why certain content is shown to them.
  • Redress Mechanism: Users can contest decisions made by platforms, including content removal.

4. Liability and Enforcement

  • Limited Liability for Mere Conduits: Similar to the eCommerce Directive, mere conduits are generally not liable for the information they transmit.
  • National Digital Services Coordinators: Each member state will appoint a regulatory body for enforcement.
  • Fines: Non-compliance can result in fines of up to 6% of the platform’s annual income or turnover.

5. Implications for Cyprus: A Detailed Examination

The EU’s Digital Services Act (DSA) has far-reaching implications for all member states, including Cyprus. As a member of the European Union, Cyprus is obligated to align its national laws with EU directives and regulations.

5.1 Legislative Alignment

National Digital Services Law

Cyprus will need to enact or amend existing legislation to comply with the DSA. This could involve revising the Cyprus Law on Electronic Commerce, Law 156(I)/2004, to incorporate the new obligations and liabilities outlined in the DSA.

Legal Challenges

The process of legislative alignment could give rise to legal challenges, especially if there are conflicts between existing national laws and the new EU regulations.

5.2 Regulatory Bodies and Enforcement

National Digital Services Coordinator

Cyprus will be required to appoint a National Digital Services Coordinator, responsible for the enforcement of the DSA. This body will liaise with its counterparts in other EU member states and the European Commission.

Compliance and Audits

Businesses operating in Cyprus may be subject to audits by the National Digital Services Coordinator to ensure compliance with the DSA. Non-compliance could result in hefty fines, making it imperative for companies to understand their obligations under the new law.

5.3 Business Implications

E-commerce Platforms

E-commerce platforms based in Cyprus will need to implement new mechanisms for reporting illegal content and conduct Know Your Customer (KYC) checks for traders. This could increase operational costs and necessitate legal consultations.

Data Protection

The DSA’s requirements for data access and transparency may intersect with the General Data Protection Regulation (GDPR), creating additional compliance challenges for businesses.

5.4 Legal Practice

Advisory Services

The introduction of the DSA will likely lead to an increased demand for legal advisory services, particularly in the areas of digital services, e-commerce, and data protection.


The DSA opens new avenues for legal disputes, particularly concerning content moderation, user rights, and contractual obligations between platforms and users.

5.5 Public Awareness and Education

Given the new user rights and protections under the DSA, there will be a need for public awareness campaigns to educate both businesses and consumers.

6. Conclusion

The DSA is a monumental step in regulating the digital landscape in the EU. It imposes new obligations on service providers while enhancing user rights and protections. As the DSA is implemented and enforced, it will be crucial for all stakeholders, including those in Cyprus, to understand its intricacies and implications.

Services Offered by Chambers & Co Regarding the EU Digital Services Act

At Chambers & Co, we understand the complexities and challenges that the EU Digital Services Act (DSA) presents for businesses, legal practitioners, and policymakers in Cyprus. Our specialised legal services are designed to help you navigate this new regulatory landscape with confidence. Below are the services our Limassol Law Firm offers in relation to the DSA:

1. Legal Consultation and Advisory Services

1.1 Regulatory Compliance

  • Gap analysis to assess your current operations against DSA requirements.
  • Development of compliance roadmaps.

1.2 Policy Review and Drafting

  • Review and update of terms and conditions, privacy policies, and other legal documents to align with DSA requirements.

2. Business Strategy and Risk Management

2.1 Risk Assessment

  • Conducting risk assessments to identify potential liabilities under the DSA.
  • Offering strategic advice on risk mitigation.

2.2 Business Model Review

  • Assessing the impact of the DSA on your business model and suggesting adjustments where necessary.

3. Litigation and Dispute Resolution

3.1 Legal Representation

  • Representing clients in disputes related to content moderation, user rights, and other DSA-related matters.

3.2 Alternative Dispute Resolution

  • Mediation and arbitration services for resolving DSA-related disputes out of court.

4. Training and Workshops

4.1 Employee Training

  • Customised training programs to educate staff on DSA compliance.

4.2 Public Awareness Campaigns

  • Workshops and seminars aimed at educating the public and businesses on their rights and obligations under the DSA.

5. Data Protection and Privacy

5.1 GDPR and DSA Alignment

  • Ensuring that your data protection policies are compliant with both the DSA and the General Data Protection Regulation (GDPR).

5.2 Data Access and Transparency

  • Advising on data access requirements, including the provision of data for research purposes as mandated by the DSA.

6. Ongoing Legal Support

6.1 Regulatory Updates

  • Providing regular updates on legislative changes, case law, and regulatory guidance related to the DSA.

6.2 Compliance Audits

  • Periodic audits to ensure continued compliance with DSA requirements.


Disclaimer: This article is intended for informational purposes only and does not constitute legal advice.